Human Resource Management

Worked examples (6)

• 1Identify the HR function (4 marks)
• 2Classify hard vs soft HRM (4 marks)
• 3Explain how HRM helps meet objectives (5 marks)
• 4Explain why HRM is more than admin (5 marks)
• 5Analyse the benefits of soft HRM (8 marks)
• 6Analyse the effects of poor HRM (6 marks)

Model answers (6)

• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A / Paper 2 style
• ✓Model answer — 9609 Paper 1 Section B(a) style
• ✓Model answer — 9609 Paper 1 Section B(b) style
• ✓Model answer — 9609 Paper 1 Section B (full essay) / Paper 2 (e) style

Worked examples (6)

• 1Identify the recruitment document/stage (4 marks)
• 2Classify internal vs external recruitment (4 marks)
• 3Explain why a firm uses application forms (5 marks)
• 4Explain choice of employment contract (5 marks)
• 5Analyse external recruitment for a senior role (8 marks)
• 6Analyse the reliability of interviews (6 marks)

Model answers (6)

• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A / Paper 2 style
• ✓Model answer — 9609 Paper 1 Section B(a) style
• ✓Model answer — 9609 Paper 1 Section B(b) style
• ✓Model answer — 9609 Paper 1 Section B (full essay) / Paper 2 (e) style

Worked examples (6)

• 1Identify the type of training (4 marks)
• 2Classify training points as benefit or cost (4 marks)
• 3Explain benefits of induction training (5 marks)
• 4Explain advantages of on-the-job training (5 marks)
• 5Analyse the impact of a training programme (8 marks)
• 6Analyse multi-skilling for a flexible workforce (6 marks)

Model answers (6)

• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A / Paper 2 style
• ✓Model answer — 9609 Paper 1 Section B(a) style
• ✓Model answer — 9609 Paper 1 Section B(b) style
• ✓Model answer — 9609 Paper 1 Section B (full essay) / Paper 2 (e) style

Worked examples (6)

• 1Calculate labour turnover (3 marks)
• 2Calculate labour retention (3 marks)
• 3Explain reasons for a workforce plan (5 marks)
• 4Explain causes of high labour turnover (5 marks)
• 5Analyse the effects of high turnover (8 marks)
• 6Analyse drawbacks of very low turnover (6 marks)

Model answers (6)

• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A / Paper 2 style
• ✓Model answer — 9609 Paper 1 Section B(a) style
• ✓Model answer — 9609 Paper 1 Section B(b) style
• ✓Model answer — 9609 Paper 1 Section B (full essay) / Paper 2 (e) style

Worked examples (6)

• 1Classify redundancy vs dismissal (4 marks)
• 2Classify the subtype (4 marks)
• 3Explain the redundancy/dismissal difference (5 marks)
• 4Explain fair vs unfair dismissal (5 marks)
• 5Analyse the effects of redundancies (8 marks)
• 6Analyse the risk of unfair dismissal (6 marks)

Model answers (6)

• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A / Paper 2 style
• ✓Model answer — 9609 Paper 1 Section B(a) style
• ✓Model answer — 9609 Paper 1 Section B(b) style
• ✓Model answer — 9609 Paper 1 Section B (full essay) / Paper 2 (e) style

Worked examples (6)

• 1Identify flexible-working arrangements (4 marks)
• 2Classify the effects of low morale (4 marks)
• 3Explain how HRM can raise morale (5 marks)
• 4Explain why work-life balance benefits a firm (5 marks)
• 5Analyse the impact of low morale (8 marks)
• 6Analyse a benefit of workforce diversity (6 marks)

Model answers (6)

• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A / Paper 2 style
• ✓Model answer — 9609 Paper 1 Section B(a) style
• ✓Model answer — 9609 Paper 1 Section B(b) style
• ✓Model answer — 9609 Paper 1 Section B (full essay) / Paper 2 (e) style

Worked examples (6)

• 1Identify who benefits from cooperation (4 marks)
• 2Identify forms of industrial action (4 marks)
• 3Explain how a union helps employees (5 marks)
• 4Explain why cooperation benefits an employer (5 marks)
• 5Analyse the impact of a union on an employer (8 marks)
• 6Analyse collective bargaining for employees (6 marks)

Model answers (6)

• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A style
• ✓Model answer — 9609 Paper 1 Section A / Paper 2 style
• ✓Model answer — 9609 Paper 1 Section B(a) style
• ✓Model answer — 9609 Paper 1 Section B(b) style
• ✓Model answer — 9609 Paper 1 Section B (full essay) / Paper 2 (e) style