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Business Management — Keywords & Key Terms — Definitions Glossary (2026)

International Baccalaureate Diploma Programme Business Management (SL/HL)

Topic-by-topic keywords, key terms and definitions for precise exam language—separate from our revision checklists (topic coverage) and formula sheets (equations).

Keywords & Key Terms — definitions

Examiner-style keywords and definitions organised by syllabus topic. Terms are tagged Essential (start here), Core (typical exam standard), and Advanced for harder distinctions — tick each row when you can recall it. Your progress is saved in this browser for this list.

IB Diploma Programme Business Management (IBDP BM (SL/HL))

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IB Diploma Programme Business Management (IBDP BM (SL/HL))

International Baccalaureate Diploma Programme Business Management (SL/HL)

Topics map to the five IB DP Business Management units: Introduction to business management, Human resource management, Finance and accounts, Marketing, and Operations management. HL extends each unit with quantitative and strategic content.

Mark schemes: IB Business Management mark schemes prize precise definitions, accurate use of business terminology, application to the case study (especially in Paper 1) and balanced evaluation supported by relevant theory.

Active recall: 0 / 43 terms ticked

RecalledTopicLevelKeywordDefinition
Business Organisation and EnvironmentEssentialSole traderBusiness owned and run by a single individual with unlimited liability.
Business Organisation and EnvironmentEssentialPartnershipBusiness owned by two or more partners sharing profits, losses and (usually) unlimited liability.
Business Organisation and EnvironmentCorePrivate limited company (Ltd)Incorporated business with limited liability whose shares are not traded publicly.
Business Organisation and EnvironmentCorePublic limited company (PLC)Incorporated business with limited liability whose shares are traded on a stock exchange.
Business Organisation and EnvironmentCoreMission statementConcise declaration of an organisation's core purpose and reason for existence.
Business Organisation and EnvironmentCoreVision statementAspirational description of what an organisation aims to become in the long term.
Business Organisation and EnvironmentCoreSWOT analysisInternal Strengths and Weaknesses; external Opportunities and Threats.
Business Organisation and EnvironmentAdvancedPESTLE analysisExternal-environment framework: Political, Economic, Social, Technological, Legal, Environmental factors.
Business Organisation and EnvironmentAdvancedStakeholderAny individual or group with an interest in a business's activities and outcomes.
MarketingEssentialMarketingProcess of identifying and satisfying customer needs profitably.
MarketingCoreMarketing mix (4Ps)Product, Price, Place and Promotion — the controllable variables a firm uses to influence demand.
MarketingCoreMarket segmentationDividing a market into distinct groups of buyers with similar needs or characteristics.
MarketingCoreTarget marketSpecific segment of customers a firm aims to serve with its marketing mix.
MarketingCoreUnique selling point (USP)Feature that distinguishes a product from competitors in the eyes of consumers.
MarketingCoreBoston (BCG) matrixPortfolio analysis classifying products as Stars, Cash Cows, Question Marks or Dogs.
MarketingAdvancedProduct life cycleStages a product passes through: introduction, growth, maturity, decline.
MarketingAdvancedAnsoff matrixStrategic framework for growth: market penetration, market development, product development, diversification.
Operations ManagementEssentialProductionProcess of converting inputs (resources) into outputs (goods or services).
Operations ManagementCoreJob productionProduction of one-off or bespoke items to specific customer requirements.
Operations ManagementCoreBatch productionProduction of groups of identical items in batches before switching to another product.
Operations ManagementCoreFlow productionContinuous mass production of standardised products on a production line.
Operations ManagementCoreQuality controlInspection of finished goods to identify defects after production.
Operations ManagementCoreQuality assuranceBuilding quality into every stage of the production process to prevent defects.
Operations ManagementCoreLean productionApproach minimising waste (muda) in resources, time and effort while maintaining quality.
Operations ManagementAdvancedJust-in-time (JIT)Inventory system producing or ordering stock only as it is needed, minimising holding costs.
Operations ManagementAdvancedKaizenJapanese principle of continuous incremental improvement driven by all employees.
Finance and AccountsEssentialRevenueTotal income from sales of goods or services: price × quantity sold.
Finance and AccountsEssentialProfitRevenue minus total costs over a given period.
Finance and AccountsCoreBreak-even outputOutput level where total revenue equals total costs: Fixed costs ÷ Contribution per unit.
Finance and AccountsCoreContribution per unitSelling price per unit minus variable cost per unit.
Finance and AccountsCoreReturn on capital employed (ROCE)Operating profit ÷ Capital employed × 100; measures efficiency of capital use.
Finance and AccountsCoreCurrent ratioCurrent assets ÷ Current liabilities; measures short-term liquidity.
Finance and AccountsCoreGearing ratioLong-term debt ÷ Capital employed × 100; measures reliance on debt finance.
Finance and AccountsAdvancedNet present value (NPV)Present value of future cash flows minus initial investment; positive NPV indicates a worthwhile project.
Finance and AccountsAdvancedInternal rate of return (IRR)Discount rate at which NPV equals zero; compared with cost of capital.
Finance and AccountsAdvancedPayback periodTime taken for cumulative cash inflows to recover the initial investment.
Human Resource ManagementCoreRecruitmentProcess of attracting and selecting suitable candidates for a vacancy.
Human Resource ManagementCoreMaslow's hierarchy of needsFive-level pyramid (physiological, safety, social, esteem, self-actualisation) of human motivation.
Human Resource ManagementCoreHerzberg's two-factor theoryMotivators (achievement, recognition) drive satisfaction; hygiene factors (pay, conditions) prevent dissatisfaction.
Human Resource ManagementCoreTannenbaum & Schmidt continuumRange of leadership styles from boss-centred (autocratic) to subordinate-centred (laissez-faire).
Human Resource ManagementCoreHandy's organisational culturesPower, role, task and person cultures describe how organisations are structured and behave.
Human Resource ManagementAdvancedEmpowermentDelegating authority to employees to make decisions affecting their work.
Human Resource ManagementAdvancedOrganisational structureFormal arrangement of roles, hierarchy and reporting lines within a business.

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Business Management (IBDP BM (SL/HL)) — Keywords & Key Terms FAQ

What is on this IB Diploma Programme Business Management keywords and key terms list?
It is a topic-organised glossary of important business management terms with short, exam-style definitions aligned to International Baccalaureate Diploma Programme Business Management (SL/HL) (IBDP BM (SL/HL)). It is designed for “define”, “state”, “outline” and “explain” questions where precise vocabulary earns marks.
How should I use this Business Management glossary alongside past papers?
Tick terms when you can recall them without reading the answer, then check your wording against mark schemes. Pair vocabulary practice with past papers for Diploma Programme Business Management (IBDP BM (SL/HL)) so you apply terms in context.
Is this the same as a revision checklist or a formula sheet?
No. Revision checklists help you track which syllabus topics you have covered and your confidence—separate pages on Tutopiya. Formula sheets summarise equations and quantitative relationships. This page is only a definitions and key-terms glossary for Business Management.
Can I download this Business Management keywords and key terms list for free?
Yes. After a quick free sign-up you can download a UTF-8 CSV (opens in Excel or Google Sheets) or open a print-friendly page and save as PDF. Browsing the list on the page is free.
Is this Business Management list aligned to the IBDP BM (SL/HL) specification?
Topic groupings and wording follow International Baccalaureate Diploma Programme Business Management (SL/HL) for IB Diploma Programme. Always confirm final learning objectives and any regional options in your official specification and recent examiner reports for your exam session.
Why focus on definitions instead of full notes?
Mark schemes reward correct technical terms and clear links between ideas. A compact glossary lets you drill the exact language examiners expect for Business Management at Diploma Programme, separate from longer notes or topic trackers.