Persuasion and attitudes (background substance)
Advertising works by changing attitudes (cognitive, affective, behavioural) to influence behaviour.
Advertising is applied persuasion, so start with attitudes.
What an attitude is. An attitude is a learned evaluation of something, with three components (the ABC / tri-component model):
- Affective — feelings ('I like this brand').
- Behavioural — actions/intentions ('I buy it').
- Cognitive — beliefs ('it's good value'). Advertising tries to create or change attitudes in order to change behaviour (purchase).
Routes to persuasion. Persuasion can target thinking (giving strong reasons/arguments) or feeling/association (linking the product to attractive images, music, celebrities). Which route works depends on how motivated and able the consumer is to process the message — the key idea behind the Elaboration Likelihood Model.
Source, message, audience. Classic persuasion research (the Yale approach) says persuasion depends on the source (who says it — credibility, attractiveness), the message (how it's framed — fear, humour, one- vs two-sided), and the audience (who receives it).
Why this matters. Every advertising tactic in this topic is a way of changing one or more attitude components through the source, message or audience, via either careful thought or quick cues. Hold this and you can explain why a technique works.
- Attitude = learned evaluation: Affective (feel), Behavioural (do), Cognitive (believe).
- Advertising changes attitudes to change behaviour (purchase).
- Persuasion can target thinking (arguments) or feeling/association (cues).
- Yale approach: persuasion depends on source, message and audience.
- Each technique changes attitude components via source/message/audience.