A monopoly is a single dominant firm protected by high barriers to entry. The view that it is always against consumers' interests has strong support but important exceptions.
The case that monopoly harms consumers. A monopoly is a price-maker that maximises profit where MC = MR, setting a higher price and lower output than a competitive market. Because P > MC, it is allocatively inefficient, causing under-production and a deadweight welfare loss — consumers value extra units more than they cost, but the monopoly restricts supply to raise price. It can sustain supernormal profit in the long run (barriers prevent entry competing it away), redistributing surplus from consumers to the firm. Without competitive pressure, a monopoly may also become X-inefficient (complacent, high costs) and offer less choice and poorer service. On these grounds, monopoly clearly harms consumers.
The case that monopoly can benefit consumers. First, a large monopoly may enjoy substantial economies of scale, giving it lower long-run average costs than many small firms — and if some savings are passed on, prices could be lower than under fragmented competition. This is especially true of a natural monopoly (e.g. water, rail track), where competition would wastefully duplicate infrastructure. Second, the supernormal profits can fund research and development, raising dynamic efficiency — new and better products over time, which benefits consumers. Third, monopolies may exploit their scale to compete internationally. Fourth, where the market is contestable (low barriers to entry/exit), even a monopolist behaves competitively to deter entry, keeping prices low.
Judgement. Monopoly is often, but not always, against consumers' interests. In the standard case — high barriers, no contestability, no efficiency gains — it is statically inefficient and exploitative, clearly harming consumers. But where it achieves significant economies of scale (especially a natural monopoly), drives innovation (dynamic efficiency), or operates in a contestable market, it can benefit consumers through lower costs/prices and better products. The most defensible conclusion is that whether monopoly harms consumers depends on the specific circumstances — economies of scale, dynamic efficiency, and contestability. This is why governments typically regulate monopolies (e.g. price caps, promoting competition) rather than banning them outright: to capture the scale/innovation benefits while limiting the exploitation. So 'always against consumers' is too strong.