Targeting strategies
Mass, segmented, niche — the three main approaches.
Mass marketing. ONE product / message aimed at the WHOLE market.
- Examples: bottled water, basic clothing, smartphones.
- Pros: economies of scale; broad reach.
- Cons: lower margins; intense competition; hard to differentiate.
Segmented (differentiated) marketing. DIFFERENT products / messages for DIFFERENT segments.
- Examples: car manufacturers offering economy, family, and luxury models.
- Pros: better fit per segment; multiple revenue streams.
- Cons: more expensive (multiple production lines, multiple campaigns).
Niche marketing. Focus on ONE small specialised segment.
- Examples: handmade artisan goods, specialist sports equipment, luxury jewellery.
- Pros: premium prices; loyal customers; less direct competition.
- Cons: small ceiling; vulnerable to taste shifts.
Cambridge tip. Mark scheme expects students to NAME and CONTRAST the three strategies.
- Mass — one offer, all customers.
- Segmented — multiple offers, multiple segments.
- Niche — one offer, one specialised segment.