The article title is Helpdesk .iti { position: relative; display: inline-block; } .iti * { box-sizing: border-box; -moz-box-sizing: border-box; } .iti__hide { display: none; } .iti__v-hide { visibility: hidden; } .iti input, .iti input[type=text], .iti input[type=tel] { position: relative; z-index: 0; margin-top: 0 !important; margin-bottom: 0 !important; padding-right: 36px; margin-right: 0; } .iti__flag-container { position: absolute; top: 0; bottom: 0; right: 0; padding: 1px; } .iti__selected-flag { z-index: 1; position: relative; display: flex; align-items: center; height: 100%; padding: 0 6px 0 8px; } .iti__arrow { margin-left: 6px; width: 0; height: 0; border-left: 3px solid transparent; border-right: 3px solid transparent; border-top: 4px solid #555; } .iti__arrow--up { border-top: none; border-bottom: 4px solid #555; } .iti__country-list { position: absolute; z-index: 2; list-style: none; text-align: left; padding: 0; margin: 0 0 0 -1px; box-shadow: 1px 1px 4px rgba(0, 0, 0, 0.2); background-color: white; border: 1px solid #CCC; white-space: nowrap; max-height: 200px; overflow-y: scroll; -webkit-overflow-scrolling: touch; } .iti__country-list--dropup { bottom: 100%; margin-bottom: -1px; } @media (max-width: 500px) { .iti__country-list { white-space: normal; } } .iti__flag-box { display: inline-block; width: 20px; } .iti__divider { padding-bottom: 5px; margin-bottom: 5px; border-bottom: 1px solid #CCC; } .iti__country { padding: 5px 10px; outline: none; } .iti__dial-code { color: #999; } .iti__country.iti__highlight { background-color: rgba(0, 0, 0, 0.05); } .iti__flag-box, .iti__country-name, .iti__dial-code { vertical-align: middle; } .iti__flag-box, .iti__country-name { margin-right: 6px; } .iti--allow-dropdown input, .iti--allow-dropdown input[type=text], .iti--allow-dropdown input[type=tel], .iti--separate-dial-code input, .iti--separate-dial-code input[type=text], .iti--separate-dial-code input[type=tel] { padding-right: 6px; padding-left: 52px; margin-left: 0; } .iti--allow-dropdown .iti__flag-container, .iti--separate-dial-code .iti__flag-container { right: auto; left: 0; } .iti--allow-dropdown .iti__flag-container:hover { cursor: pointer; } .iti--allow-dropdown .iti__flag-container:hover .iti__selected-flag { background-color: rgba(0, 0, 0, 0.05); } .iti--allow-dropdown input[disabled] + .iti__flag-container:hover, .iti--allow-dropdown input[readonly] + .iti__flag-container:hover { cursor: default; } .iti--allow-dropdown input[disabled] + .iti__flag-container:hover .iti__selected-flag, .iti--allow-dropdown input[readonly] + .iti__flag-container:hover .iti__selected-flag { background-color: transparent; } .iti--separate-dial-code .iti__selected-flag { background-color: rgba(0, 0, 0, 0.05); } .iti--separate-dial-code .iti__selected-dial-code { margin-left: 6px; } .iti--container { position: absolute; top: -1000px; left: -1000px; z-index: 1060; padding: 1px; } .iti--container:hover { cursor: pointer; } .iti-mobile .iti--container { top: 30px; bottom: 30px; left: 30px; right: 30px; position: fixed; } .iti-mobile .iti__country-list { max-height: 100%; width: 100%; } .iti-mobile .iti__country { padding: 10px 10px; line-height: 1.5em; } .iti__flag { width: 20px; } .iti__flag.iti__be { width: 18px; } .iti__flag.iti__ch { width: 15px; } .iti__flag.iti__mc { width: 19px; } .iti__flag.iti__ne { width: 18px; } .iti__flag.iti__np { width: 13px; } .iti__flag.iti__va { width: 15px; } @media (-webkit-min-device-pixel-ratio: 2), (min-resolution: 192dpi) { .iti__flag { background-size: 5652px 15px; } } .iti__flag.iti__ac { height: 10px; background-position: 0px 0px; } .iti__flag.iti__ad { height: 14px; background-position: -22px 0px; } .iti__flag.iti__ae { height: 10px; background-position: -44px 0px; } .iti__flag.iti__af { height: 14px; background-position: -66px 0px; } .iti__flag.iti__ag { height: 14px; background-position: -88px 0px; } .iti__flag.iti__ai { height: 10px; background-position: -110px 0px; } .iti__flag.iti__al { height: 15px; background-position: -132px 0px; } .iti__flag.iti__am { height: 10px; background-position: -154px 0px; } .iti__flag.iti__ao { height: 14px; background-position: -176px 0px; } .iti__flag.iti__aq { height: 14px; background-position: -198px 0px; } .iti__flag.iti__ar { height: 13px; background-position: -220px 0px; } .iti__flag.iti__as { height: 10px; background-position: -242px 0px; } .iti__flag.iti__at { height: 14px; background-position: -264px 0px; } .iti__flag.iti__au { height: 10px; background-position: -286px 0px; } .iti__flag.iti__aw { height: 14px; background-position: -308px 0px; } .iti__flag.iti__ax { height: 13px; background-position: -330px 0px; } .iti__flag.iti__az { height: 10px; background-position: -352px 0px; } .iti__flag.iti__ba { height: 10px; background-position: -374px 0px; } .iti__flag.iti__bb { height: 14px; background-position: -396px 0px; } .iti__flag.iti__bd { height: 12px; background-position: -418px 0px; } .iti__flag.iti__be { height: 15px; background-position: -440px 0px; } .iti__flag.iti__bf { height: 14px; background-position: -460px 0px; } .iti__flag.iti__bg { height: 12px; background-position: -482px 0px; } .iti__flag.iti__bh { height: 12px; background-position: -504px 0px; } .iti__flag.iti__bi { height: 12px; background-position: -526px 0px; } .iti__flag.iti__bj { height: 14px; background-position: -548px 0px; } .iti__flag.iti__bl { height: 14px; background-position: -570px 0px; } .iti__flag.iti__bm { height: 10px; background-position: -592px 0px; } .iti__flag.iti__bn { height: 10px; background-position: -614px 0px; } .iti__flag.iti__bo { height: 14px; background-position: -636px 0px; } .iti__flag.iti__bq { height: 14px; background-position: -658px 0px; } .iti__flag.iti__br { height: 14px; background-position: -680px 0px; } .iti__flag.iti__bs { height: 10px; background-position: -702px 0px; } .iti__flag.iti__bt { height: 14px; background-position: -724px 0px; } .iti__flag.iti__bv { height: 15px; background-position: -746px 0px; } .iti__flag.iti__bw { height: 14px; background-position: -768px 0px; } .iti__flag.iti__by { height: 10px; background-position: -790px 0px; } .iti__flag.iti__bz { height: 14px; background-position: -812px 0px; } .iti__flag.iti__ca { height: 10px; background-position: -834px 0px; } .iti__flag.iti__cc { height: 10px; background-position: -856px 0px; } .iti__flag.iti__cd { height: 15px; background-position: -878px 0px; } .iti__flag.iti__cf { height: 14px; background-position: -900px 0px; } .iti__flag.iti__cg { height: 14px; background-position: -922px 0px; } .iti__flag.iti__ch { height: 15px; background-position: -944px 0px; } .iti__flag.iti__ci { height: 14px; background-position: -961px 0px; } .iti__flag.iti__ck { height: 10px; background-position: -983px 0px; } .iti__flag.iti__cl { height: 14px; background-position: -1005px 0px; } .iti__flag.iti__cm { height: 14px; background-position: -1027px 0px; } .iti__flag.iti__cn { height: 14px; background-position: -1049px 0px; } .iti__flag.iti__co { height: 14px; background-position: -1071px 0px; } .iti__flag.iti__cp { height: 14px; background-position: -1093px 0px; } .iti__flag.iti__cr { height: 12px; background-position: -1115px 0px; } .iti__flag.iti__cu { height: 10px; background-position: -1137px 0px; } .iti__flag.iti__cv { height: 12px; background-position: -1159px 0px; } .iti__flag.iti__cw { height: 14px; background-position: -1181px 0px; } .iti__flag.iti__cx { height: 10px; background-position: -1203px 0px; } .iti__flag.iti__cy { height: 14px; background-position: -1225px 0px; } .iti__flag.iti__cz { height: 14px; background-position: -1247px 0px; } .iti__flag.iti__de { height: 12px; background-position: -1269px 0px; } .iti__flag.iti__dg { height: 10px; background-position: -1291px 0px; } .iti__flag.iti__dj { height: 14px; background-position: -1313px 0px; } .iti__flag.iti__dk { height: 15px; background-position: -1335px 0px; } .iti__flag.iti__dm { height: 10px; background-position: -1357px 0px; } .iti__flag.iti__do { height: 14px; background-position: -1379px 0px; } .iti__flag.iti__dz { height: 14px; 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} .iti__flag.iti__fr { height: 14px; background-position: -1731px 0px; } .iti__flag.iti__ga { height: 15px; background-position: -1753px 0px; } .iti__flag.iti__gb { height: 10px; background-position: -1775px 0px; } .iti__flag.iti__gd { height: 12px; background-position: -1797px 0px; } .iti__flag.iti__ge { height: 14px; background-position: -1819px 0px; } .iti__flag.iti__gf { height: 14px; background-position: -1841px 0px; } .iti__flag.iti__gg { height: 14px; background-position: -1863px 0px; } .iti__flag.iti__gh { height: 14px; background-position: -1885px 0px; } .iti__flag.iti__gi { height: 10px; background-position: -1907px 0px; } .iti__flag.iti__gl { height: 14px; background-position: -1929px 0px; } .iti__flag.iti__gm { height: 14px; background-position: -1951px 0px; } .iti__flag.iti__gn { height: 14px; background-position: -1973px 0px; } .iti__flag.iti__gp { height: 14px; background-position: -1995px 0px; } .iti__flag.iti__gq { height: 14px; background-position: -2017px 0px; } .iti__flag.iti__gr { height: 14px; 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} .iti__flag.iti__il { height: 15px; background-position: -2369px 0px; } .iti__flag.iti__im { height: 10px; background-position: -2391px 0px; } .iti__flag.iti__in { height: 14px; background-position: -2413px 0px; } .iti__flag.iti__io { height: 10px; background-position: -2435px 0px; } .iti__flag.iti__iq { height: 14px; background-position: -2457px 0px; } .iti__flag.iti__ir { height: 12px; background-position: -2479px 0px; } .iti__flag.iti__is { height: 15px; background-position: -2501px 0px; } .iti__flag.iti__it { height: 14px; background-position: -2523px 0px; } .iti__flag.iti__je { height: 12px; background-position: -2545px 0px; } .iti__flag.iti__jm { height: 10px; background-position: -2567px 0px; } .iti__flag.iti__jo { height: 10px; background-position: -2589px 0px; } .iti__flag.iti__jp { height: 14px; background-position: -2611px 0px; } .iti__flag.iti__ke { height: 14px; background-position: -2633px 0px; } .iti__flag.iti__kg { height: 12px; background-position: -2655px 0px; } .iti__flag.iti__kh { height: 13px; 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} .iti__flag.iti__ls { height: 14px; background-position: -3007px 0px; } .iti__flag.iti__lt { height: 12px; background-position: -3029px 0px; } .iti__flag.iti__lu { height: 12px; background-position: -3051px 0px; } .iti__flag.iti__lv { height: 10px; background-position: -3073px 0px; } .iti__flag.iti__ly { height: 10px; background-position: -3095px 0px; } .iti__flag.iti__ma { height: 14px; background-position: -3117px 0px; } .iti__flag.iti__mc { height: 15px; background-position: -3139px 0px; } .iti__flag.iti__md { height: 10px; background-position: -3160px 0px; } .iti__flag.iti__me { height: 10px; background-position: -3182px 0px; } .iti__flag.iti__mf { height: 14px; background-position: -3204px 0px; } .iti__flag.iti__mg { height: 14px; background-position: -3226px 0px; } .iti__flag.iti__mh { height: 11px; background-position: -3248px 0px; } .iti__flag.iti__mk { height: 10px; background-position: -3270px 0px; } .iti__flag.iti__ml { height: 14px; background-position: -3292px 0px; } .iti__flag.iti__mm { height: 14px; 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} .iti__flag.iti__nc { height: 10px; background-position: -3644px 0px; } .iti__flag.iti__ne { height: 15px; background-position: -3666px 0px; } .iti__flag.iti__nf { height: 10px; background-position: -3686px 0px; } .iti__flag.iti__ng { height: 10px; background-position: -3708px 0px; } .iti__flag.iti__ni { height: 12px; background-position: -3730px 0px; } .iti__flag.iti__nl { height: 14px; background-position: -3752px 0px; } .iti__flag.iti__no { height: 15px; background-position: -3774px 0px; } .iti__flag.iti__np { height: 15px; background-position: -3796px 0px; } .iti__flag.iti__nr { height: 10px; background-position: -3811px 0px; } .iti__flag.iti__nu { height: 10px; background-position: -3833px 0px; } .iti__flag.iti__nz { height: 10px; background-position: -3855px 0px; } .iti__flag.iti__om { height: 10px; background-position: -3877px 0px; } .iti__flag.iti__pa { height: 14px; background-position: -3899px 0px; } .iti__flag.iti__pe { height: 14px; background-position: -3921px 0px; } .iti__flag.iti__pf { height: 14px; 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} .iti__flag.iti__rs { height: 14px; background-position: -4273px 0px; } .iti__flag.iti__ru { height: 14px; background-position: -4295px 0px; } .iti__flag.iti__rw { height: 14px; background-position: -4317px 0px; } .iti__flag.iti__sa { height: 14px; background-position: -4339px 0px; } .iti__flag.iti__sb { height: 10px; background-position: -4361px 0px; } .iti__flag.iti__sc { height: 10px; background-position: -4383px 0px; } .iti__flag.iti__sd { height: 10px; background-position: -4405px 0px; } .iti__flag.iti__se { height: 13px; background-position: -4427px 0px; } .iti__flag.iti__sg { height: 14px; background-position: -4449px 0px; } .iti__flag.iti__sh { height: 10px; background-position: -4471px 0px; } .iti__flag.iti__si { height: 10px; background-position: -4493px 0px; } .iti__flag.iti__sj { height: 15px; background-position: -4515px 0px; } .iti__flag.iti__sk { height: 14px; background-position: -4537px 0px; } .iti__flag.iti__sl { height: 14px; background-position: -4559px 0px; } .iti__flag.iti__sm { height: 15px; background-position: -4581px 0px; } .iti__flag.iti__sn { height: 14px; background-position: -4603px 0px; } .iti__flag.iti__so { height: 14px; background-position: -4625px 0px; } .iti__flag.iti__sr { height: 14px; background-position: -4647px 0px; } .iti__flag.iti__ss { height: 10px; background-position: -4669px 0px; } .iti__flag.iti__st { height: 10px; background-position: -4691px 0px; } .iti__flag.iti__sv { height: 12px; background-position: -4713px 0px; } .iti__flag.iti__sx { height: 14px; background-position: -4735px 0px; } .iti__flag.iti__sy { height: 14px; background-position: -4757px 0px; } .iti__flag.iti__sz { height: 14px; background-position: -4779px 0px; } .iti__flag.iti__ta { height: 10px; background-position: -4801px 0px; } .iti__flag.iti__tc { height: 10px; background-position: -4823px 0px; } .iti__flag.iti__td { height: 14px; background-position: -4845px 0px; } .iti__flag.iti__tf { height: 14px; background-position: -4867px 0px; } .iti__flag.iti__tg { height: 13px; background-position: -4889px 0px; } .iti__flag.iti__th { height: 14px; background-position: -4911px 0px; } .iti__flag.iti__tj { height: 10px; background-position: -4933px 0px; } .iti__flag.iti__tk { height: 10px; background-position: -4955px 0px; } .iti__flag.iti__tl { height: 10px; background-position: -4977px 0px; } .iti__flag.iti__tm { height: 14px; background-position: -4999px 0px; } .iti__flag.iti__tn { height: 14px; background-position: -5021px 0px; } .iti__flag.iti__to { height: 10px; background-position: -5043px 0px; } .iti__flag.iti__tr { height: 14px; background-position: -5065px 0px; } .iti__flag.iti__tt { height: 12px; background-position: -5087px 0px; } .iti__flag.iti__tv { height: 10px; background-position: -5109px 0px; } .iti__flag.iti__tw { height: 14px; background-position: -5131px 0px; } .iti__flag.iti__tz { height: 14px; background-position: -5153px 0px; } .iti__flag.iti__ua { height: 14px; background-position: -5175px 0px; } .iti__flag.iti__ug { height: 14px; background-position: -5197px 0px; } .iti__flag.iti__um { height: 11px; 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} .iti__flag.iti__ye { height: 14px; background-position: -5544px 0px; } .iti__flag.iti__yt { height: 14px; background-position: -5566px 0px; } .iti__flag.iti__za { height: 14px; background-position: -5588px 0px; } .iti__flag.iti__zm { height: 14px; background-position: -5610px 0px; } .iti__flag.iti__zw { height: 10px; background-position: -5632px 0px; } .iti__flag { height: 15px; box-shadow: 0px 0px 1px 0px #888; background-image: url("../img/flags.png"); background-repeat: no-repeat; background-color: #DBDBDB; background-position: 20px 0; } @media (-webkit-min-device-pixel-ratio: 2), (min-resolution: 192dpi) { .iti__flag { background-image: url("../img/flags@2x.png"); } } .iti__flag.iti__np { background-color: transparent; } .iti__flag {background-image: url("https://www.tutopiya.com/wp-content/uploads/2020/12/flags.png");} @media (-webkit-min-device-pixel-ratio: 2), (min-resolution: 192dpi) { .iti__flag {background-image: url("https://www.tutopiya.com/wp-content/uploads/2020/12/flags@2x.png");} } Tutopiya User Guides & ResourcesYour all-in-one guide for smooth learning, setup, and success at Tutopiya. Student Policy Handbook Know more User Guide for Students and Parents Know more User Guides Student Policy Handbook User Guide for Students and Parents How Our Online Tuition Works https://youtu.be/9yRdrdrq76s InteractiveLive Lessons PersonalizedLesson Plans Progress Tracking& Feedback Need More Help? Email Usinfo@tutopiya.com Chat with Us on Whatsapp WhatsApp Chat If you are still unable to find the support you are looking for WhatsApp our Support Team WhatsApp Here FAQ - Frequently Asked Questions What is Tutopiya?Tutopiya is a live online tutoring platform that provides highly vetted and qualified tutors for individual lessons to students aged 8-18. Do you teach students worldwide?Yes, we teach students from many different countries around the world. How do I get started?Tutopiya provides a free trial individual 60 minutes lesson for every new student. Please signup on to our platform, and complete your profileincluding the trial lesson details.Based on your requirements, we will provide the best Tutor for your child and confirm the trial lesson for your requested date and time How do I join my lessons on Tutopiya?We will email you a class link to your registered email address once you sign up.You could use the Tutopiya App or the Tutopiya web platform to join the virtual classroom and enjoy your learning experience.We recommend that you only use either Google Chrome or Safari as your browser to access our classroom.User guides and videos to help you get started can also be found here Can I choose a tutor for my child?Yes, please sign up on our platform, for a free trial individual 60 minutes lesson and complete your profile including the trial lesson details. Wewill provide you a choice of tutors for who match your requirements. Will you assess my child?We carry out regular assessments and prepare customized lesson plans focusing on each student’s requirement. This is optional and you mayrequest for this service when you request for a trial lesson. Will I obtain a tutor who is experienced with my child’s chosen curriculum?Yes, our tutors are comprehensively trained and specialized to teach specific curriculums. We will only provide tutors who are experienced andknowledgeable of your child’s chosen curriculums. Are Tutopiya tutors available throughout the week and at what times?Yes our tutors are available on weekdays and weekends 9am to 10pm. Our platform is accessible 24/7 for signing up, requesting trial lessons,watching replays of your lessons and booking tutors. Will my child be able to continue with the same Tutor in the longer term?Yes, you may continue with the same Tutor. Alternatively, if you require a Tutor change this can also be accommodated. How can my child share their homework or questions if they need help from their tutor?Your child can learn at their convenience at home or at any location of their choice. Tutopiya will save time and money spent on traveling to tutorsand tuition centers.You could use the user guides for the Tutopiya App or the Tutopiya web platform for more information. Do I receive feedback and progress on my child’s progress?Yes. Regular feedback on your child’s progress is provided by the tutor after every lesson If my tutor is ill, will you provide a tutor to cover?Yes, we would be able to provide a tutor to cover your lesson. There will also be a handover from the previous tutor so that the tutor taking overwould be updated on your needs and lesson plans. Does my child need to travel to a tutoring center?You would not need to travel. Your child learns at their convenience at home or at any location of their choice. Tutopiya will save your child andyou much time and money spent travelling to tutors and tuition centers. What are the rates of the lesson?Lesson rates depend on your grade, curriculum and country of residence. Please email info@tutopiya.com WhatsApp +65 89496974 or contactus on +6560160923 for further information How do I make payment?We offer flexible packages based on your requirement. You may decide on the number of subjects / lesson duration and the frequency of lessons.Our rates are generally at least 20% lower than standard home tuition rates. When do I need to make a payment?Once you have completed a trial lesson, and wish to continue with us you are required to make a payment.Once you make a payment, credits will be added to your account for the hours purchased, and you may book the lessons at your convenience. Am I eligible for a refund if my lesson is affected by a technical issue?If a lesson is unable to be conducted due to technical difficulties resulting from either end, our technical support team will assist you to resolve and/or reschedule the lesson if it cannot be resolved immediately.If you require any support, please reach out to our support team who is available to assist you from Monday to Sunday from 10am to 10pm.Regrettably, we are unable to offer a refund for technical issues outside of our control. Who should I contact if I experience technical issues before, during or after my class?We have a fully dedicated technical support team to help you deal with any technical issues. Please email info@tutopiya.com / WhatsApp +65 89496974 or contact us on +6560160923 How Does Our Online Tuition Work? .elementor-4591 .elementor-element.elementor-element-13456650 .elementor-wrapper{--video-aspect-ratio:1.77777;} Contact Our Experts?We are ready to help you Get Started Sign Up Learner guide Tutor guide Curriculums IGCSE Tuition IB Tuition PSLE Tuition SIngapore O Level Tuition Singapore A Level Tuition SAT Tuition Subjects Math Tuition Additional Math Tuition English Tuition English Literature Tuition Science Tuition Physics Tuition Chemistry Tuition Biology Tuition Economics Tuition Business Studies Tuition French Tuition Spanish Tuition Chinese Tuition Computer Science Tuition Geography Tuition History Tuition TOK Tuition Get Help FAQ Features Privacy policy About Us Company Careers Reach Us 22 Changi Business Park Central 2, #02-08, Singapore, 486032   info@tutopiya.com  (+65) 60160923 All rights reserved ©2022 tutopiya