Find answers, guides, and resources to help you make the most of Tutopiya's educational platform
Find quick answers to the most common questions about Tutopiya's platform and services.
Tutopiya is a comprehensive educational platform offering free mock exams, study tools, and resources for IGCSE, GCSE, A-level, and IB students. We provide interactive tests, detailed analytics, and personalized learning experiences to help students excel in their studies.
Yes! All our core features including mock exams, GPA calculator, past paper finder, and study planner are completely free. We believe in making quality education accessible to everyone.
We support Cambridge IGCSE, Edexcel GCSE, Cambridge A-levels, Edexcel A-levels, and International Baccalaureate (IB) programs. Our content is regularly updated to match current syllabus requirements.
Simply visit our platform, choose your curriculum and subjects, and start taking tests immediately. No registration is required for basic features, though creating an account helps track your progress.
Our mock exams mirror the structure and difficulty of real exams. They include multiple choice questions, short answers, and essay questions depending on the subject. Each test provides instant feedback and detailed explanations.
Yes, you can retake any test as many times as you like. We encourage multiple attempts as they help reinforce learning and improve performance over time.
Our tests are designed by qualified teachers and aligned with official curricula. While they provide excellent practice, remember that actual exam performance can vary based on many factors.
Yes, we provide completion certificates for all tests. These can be downloaded and used to demonstrate your preparation efforts to teachers, parents, or for personal records.
We recommend using the latest versions of Chrome, Firefox, Safari, or Edge for the best experience. Our platform is optimized for these browsers and regularly tested for compatibility.
First, check your internet connection and try refreshing the page. If problems persist, try clearing your browser cache or switching to a different browser. Contact support if issues continue.
Yes, our platform is fully responsive and works well on tablets and smartphones. However, for the best test-taking experience, we recommend using a computer or tablet with a larger screen.
Make sure you're logged into your account and have a stable internet connection. If you're using private/incognito mode, your progress may not be saved. Try logging out and back in, or contact support for assistance.
Creating an account is optional for basic features, but highly recommended. With an account, you can track progress, save favorite resources, and access personalized recommendations.
Click the 'Forgot Password' link on the login page, enter your email address, and follow the instructions sent to your email. If you don't receive the email, check your spam folder or contact support.
Yes, you can update your curriculum and subjects anytime in your profile settings. This will help us provide more relevant content and recommendations.
To delete your account, please contact our support team at support@tutopiya.com. We'll process your request within 48 hours and permanently remove all your data.
You'll receive regular progress reports and can view detailed analytics of their performance across subjects via the Student profile.
All our content is educational and age-appropriate for secondary school students. We maintain strict content guidelines and regularly review all materials.
We recommend creating separate accounts for each child to ensure accurate progress tracking and personalized recommendations. However, you can manage multiple accounts from a single parent dashboard.
Our platform provides detailed explanations for each question. Encourage regular practice, review incorrect answers together, and consider joining our community forum for additional support.
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Our support team is here to help you succeed. Get in touch for personalized assistance.