Privacy Policy

Tutopiya Pte Ltd is committed to protecting and respecting your privacy.

🇸🇬 PDPA (Singapore) Updated: 2025

Scope

This policy, together with our Terms of Service, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. If you are under 18, please do not send any personal data about yourself to us and only use our services with the explicit authorization of your parent or legal guardian.

1. Information Collection

We collect both personal and anonymous data when you use our websites, mobile applications, APIs, email notifications, buttons and widgets (the “Services”). This includes:

  • Information you provide in forms on our site (e.g., registration, subscriptions, posts, requests)
  • Records of your correspondence with us
  • Optional survey responses for research purposes
  • Transaction details and order fulfilment information
  • Details of visits to our site and the resources you access
Data Retention: We retain personal data only for as long as necessary for the purposes collected.

2. Uses Made of the Information

Service & Experience

  • Present content effectively for your device
  • Provide alerts, newsletters and educational materials
  • Fulfil contracts and enable interactive features

Research & Improvement

  • Design and conduct surveys and analysis
  • Improve and further our services

Compliance & Legal

  • Comply with applicable laws and regulations
  • Manage legal proceedings and collect overdue amounts

Marketing (Opt-out Available)

  • Services related to Tutopiya and our affiliates
  • Rewards, loyalty programs and offers
  • Invitations to events, seminars and webinars

We may use email, fax, direct mail or telephone. You may opt out at any time without charge.

3. Disclosure of Your Information

We keep personal data confidential but may disclose to:

  • Personnel, agents, advisors, auditors, contractors, financial institutions and service providers
  • Overseas offices, affiliates, business partners and counterparts
  • Persons under a duty of confidentiality to us
  • Persons required by applicable laws and regulations
  • Actual or proposed transferees/participants of our services

4. Cookies

We use cookies to distinguish you from other users and improve your experience. By continuing to browse, you agree to our use of cookies.

Categories of cookies used on this website
Category Purpose
Strictly necessary Authentication, secure areas, carts, e-billing
Analytical/performance Recognize/count visitors and understand navigation patterns
Functionality Remember preferences like language and region
Targeting Record visits, pages and links to deliver relevant ads

Third parties (e.g., ad networks, analytics providers) may also set cookies. We use Google Analytics. See how Google uses data and manage preferences via Google Ads Settings or the GA opt-out plugin.

You may block cookies in your browser; blocking all cookies may prevent access to parts of our site/services.

5. Security

  • Data stored on secure servers
  • You are responsible for safeguarding passwords
  • Internet transmission is not fully secure; we use strict procedures once data is received

6. Third-party Websites

Our website may contain links to other sites ("Linked Sites"), including third-party payment websites. We are not responsible for their privacy practices. Please review the privacy policies of each Linked Site before providing personal data.

7. Changes to Our Privacy Policy

Any future changes will be posted on this page. Your continued use of our services constitutes acceptance of updates.

8. Data Transfers

We may hold your data on servers in Singapore and other territories, and transfer data to overseas offices and parties listed in this policy.

9. Your Consent and Rights (PDPA)

Your Rights

  • Access whether we hold personal data about you
  • Request correction of inaccurate data
  • Learn our policies/practices and types of data held
  • Object to direct marketing (we will cease upon request)

How to Exercise

Send requests or objections to the contact details below. A minimal administrative fee may apply for access requests per PDPA.

Contact Details

10. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Singapore courts, subject to Tutopiya's right to bring proceedings in your country of residence.

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